Privacy Policy

Last updated:

This Privacy Policy describes how Strainingearth ("we," "us," or "our") collects, uses, stores, and protects personal information when you visit strainingearth.world, enquire about our workplace wellness programs, purchase wellness programs for office workers, or otherwise interact with our services based in Wellington, New Zealand.

1. About Strainingearth

Strainingearth provides structured wellness programs designed specifically for office workers and desk-based teams. Our services include facilitator-led desk reset sessions, posture flow weekly programs, office vitality complete packages, Movement Lab resources, and related workplace wellness support. We operate from 121 Tauhinu Road, Wellington 6022, New Zealand, and serve clients throughout New Zealand.

We are committed to protecting your privacy in accordance with the Privacy Act 2020 (New Zealand) and applicable international data protection principles where relevant to our operations.

2. Information We Collect

2.1 Information You Provide Directly

When you contact us through our website form, email, or phone, we may collect:

• Full name and job title
• Email address and telephone number
• Organisation name and office location
• Messages, enquiries, and program preferences
• Consent records for data processing
• Billing and purchase information when you buy a wellness program
• Team size and scheduling requirements for program delivery

2.2 Information Collected Automatically

When you browse strainingearth.world, we may automatically collect:

• IP address and approximate geographic location
• Browser type, device type, and operating system
• Pages visited, time spent, and referral source
• Cookie and similar technology data as described in our Cookies Policy

2.3 Information from Workplace Program Participation

When your organisation engages Strainingearth for office wellness programs, we may collect attendance records, session feedback, anonymised engagement metrics, and facilitator notes related to program delivery. Individual health information is not routinely collected unless explicitly agreed for a specific program component.

3. How We Use Your Information

We use personal information for the following purposes related to our workplace wellness products and services:

• Responding to enquiries about desk reset, posture flow, and office vitality programs
• Processing orders and managing program scheduling and delivery
• Communicating about session times, facilitator assignments, and program updates
• Providing customer support and addressing questions about our wellness offerings
• Improving our Movement Lab content and program design based on aggregated feedback
• Sending administrative communications such as invoices, confirmations, and policy updates
• Complying with legal obligations and protecting our legitimate business interests
• Analysing website usage to improve user experience on strainingearth.world

4. Legal Basis for Processing

We process personal data based on one or more of the following grounds:

• Your explicit consent, such as when you tick the consent checkbox on our contact form
• Performance of a contract when you purchase a wellness program for your office team
• Legitimate interests in operating and improving our workplace wellness services
• Compliance with applicable New Zealand laws and regulations

5. Sharing and Disclosure

We do not sell your personal information. We may share data with:

• Facilitators and contractors who deliver wellness sessions on our behalf, bound by confidentiality obligations
• Payment processors to complete transactions for program purchases
• IT service providers who host our website and manage email systems
• Professional advisers such as accountants or legal counsel when necessary
• Regulatory or law enforcement authorities when required by law

All third parties are required to handle data securely and only for specified purposes related to our office wellness programs.

6. International Data Transfers

Our primary operations and data storage are based in New Zealand. If we transfer personal information to service providers located outside New Zealand, we ensure appropriate safeguards are in place consistent with the Privacy Act 2020, including contractual protections and verification that the recipient maintains adequate security standards.

7. Data Retention

We retain personal information only for as long as necessary to fulfil the purposes described in this policy. Enquiry records are typically retained for three years. Program delivery records and billing information are retained for seven years to meet accounting and legal requirements. Website analytics data is retained in aggregated form. When data is no longer needed, we securely delete or anonymise it.

8. Data Security

Strainingearth implements appropriate technical and organisational measures to protect personal information against unauthorised access, alteration, disclosure, or destruction. These measures include secure hosting, access controls, staff training, and regular review of our data handling practices. While we strive to protect your information, no method of transmission over the internet is completely secure.

9. Your Rights

Under the Privacy Act 2020, you have the right to:

• Request access to personal information we hold about you
• Request correction of inaccurate or incomplete information
• Withdraw consent where processing is consent-based
• Object to certain processing activities
• Lodge a complaint with the Office of the Privacy Commissioner in New Zealand

To exercise these rights, contact us using the details below. We will respond within a reasonable timeframe as required by law.

10. Children

Our workplace wellness programs are designed for adult office workers and organisational clients. We do not knowingly collect personal information from individuals under 16 years of age. If you believe we have inadvertently collected such information, please contact us immediately.

11. Third-Party Links

Our website may contain links to third-party websites such as Google Maps. We are not responsible for the privacy practices of external sites. We encourage you to review their privacy policies before providing personal information.

12. Changes to This Policy

We may update this Privacy Policy periodically to reflect changes in our wellness program offerings, legal requirements, or business practices. The updated version will be posted on this page with a revised date. Continued use of strainingearth.world after changes constitutes acceptance of the updated policy.

13. Contact Us

For privacy-related questions or requests regarding your personal data related to our office wellness programs, contact Strainingearth:

Address: 121 Tauhinu Road, Wellington 6022, New Zealand

Phone: +64224143487

Email: message@strainingearth.world